标签：crisis management
Posted in 业界观察
10 golden rules for CM in digital age
*These 10 rules are raised by Mike Hatcliffe in hi…
Posted in 业界观察
危机处理经典成功案例：Starbucks Racist Crisis
危机事件终年不断，但大多是败笔，少有成功处理危机的案例。 今年4月星巴克对一起突发事件的处理被很多媒…
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Reference Sites
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